Ball Pen Q Feng 101

• We provide information, tools, and services through our website, subject to certain terms, conditions, policies, and notices.
• By using our website or making a purchase from us, you agree to these terms, which apply to all users of the site. These terms include any additional policies referenced on our website.
• It's important to read and understand these terms before accessing or using our website. If you do not agree to all of these terms, you cannot use our website or services.
• We reserve the right to update or change any part of these terms at any time by posting updates on our website.
• You agree to use our products for legal purposes and not violate any laws, including copyright laws.
• We reserve the right to refuse service to anyone at any time, and we are not responsible for inaccuracies or incompleteness of information on our site.
• We may modify our services and prices at any time and reserve the right to limit sales of products or services to specific regions or individuals.
• We also reserve the right to refuse any order placed with us.
• You can review the most current version of our Terms of Service on this page: Terms Of Service

E&OE (Errors and Omissions Excepted). All images used are for illustration purposes only and do not necessarily represent the actual products or services offered by Geekware Tech.

• Geekware Tech offers processing, assembly, and packaging times based on order and setup help required.
• Orders placed after 1:00 pm will be processed on the next business day.
• Orders placed during weekends or public holidays will start processing on the next business day.
• Customers receive tracking information via email to monitor delivery status.
• Delivery timeframes may vary based on completion of processing period.
• Local pick-up option available with notification via email or phone call.
• Delivery options include Economy Delivery (3-5 business days) and Outlying Areas/Domestic Delivery (4-5 business days).
• Estimated delivery timeframes subject to a consolidation period of 1-2 business days before shipping commences.
• Customer service team available to provide estimated timeframe for order delivery.
• For more information, please refer to Geekware Tech's Delivery policy page.

E&OE (Errors and Omissions Excepted). All images used are for illustration purposes only and do not necessarily represent the actual products or services offered by Geekware Tech.

• Customers have the right to cancel their purchase or return items for a refund within seven business days of receiving the goods.
• The goods must be identified as having been purchased from Geekware, and customers must return them at their own expense, including any additional fees necessary to ensure the package is returned in the same condition as it was received.
• Goods can only be returned after making arrangements with Geekware's physical store.
• Any additional costs incurred by customers to ensure the timely and safe return of any product will not be covered by Geekware.
• Once the goods are returned, Geekware will process a refund within 30 days.
• If the customer plans on purchasing a different item from Geekware, they are recommended to request an online store credit.
• Any delivery or collection costs related to the return of goods will be deducted from any refund due to the customer.
• If goods are not returned within seven days of notifying Geekware, they will not issue a refund.
• If the packaging has been opened, a restocking fee may be deducted from the refund amount.
• Customers must notify Geekware within seven days of discovering any fault and requesting a refund.
• Geekware reserves the right to inspect the goods to verify the fault before processing the refund.
• For more detailed information, customers can refer to Geekware's refund and returns policy at the Refunds Returns Cancellation Of Agreement page.

E&OE (Errors and Omissions Excepted). All images used are for illustration purposes only and do not necessarily represent the actual products or services offered by Geekware Tech.